FAQ

Frequently Asked Questions

Find answers to common questions about our authentic Indian products, shipping, and services

Frequently Asked Questions

Find answers to common questions about our ethnic Indian products and services

We offer standard shipping (5-7 business days) and express shipping (2-3 business days). Free shipping on orders above $75. International shipping available to select countries.
Yes, all our products are sourced directly from skilled artisans and manufacturers in India. We guarantee authenticity and traditional craftsmanship in every piece.
We provide detailed size charts for each product category. Indian sizes may differ from Western sizes. We recommend measuring yourself and referring to our size guide before ordering.
We accept returns within 30 days of delivery. Items must be unused, with original tags. Custom-made items are non-returnable. Return shipping costs apply unless item is defective.
Yes, we provide custom tailoring for select items including lehengas, sarees, and suits. Additional charges and extended delivery times apply. Contact us for detailed requirements.
We accept all major credit cards, debit cards, PayPal, Apple Pay, and Google Pay. All transactions are processed securely through encrypted payment gateways.
Most items require dry cleaning or gentle hand wash. Avoid direct sunlight when drying. Store in breathable garment bags. Specific care instructions are provided with each item.
Yes, we ship to USA, Canada, UK, Australia, and select European countries. International shipping rates and delivery times vary by destination. Customs duties may apply.